FlyHi (Ivolution LLC) · Effective 2026-08-10
FlyHi is a back-office assistant for small business owners, operated by Ivolution LLC. This page says what information we hold, why we hold it, and what we will never do with it, in plain words.
Account information you give us when you become a customer: your name, your business name, your email address, and the mobile phone number you want your assistant to use. And the business records you share or connect so the service can do its job: receipts, invoices, bills, payment records, and accounting data from systems you authorize, such as your accounting software.
To run the service for you, and for nothing else. Your records are used to file your receipts, watch your invoices, answer your questions, and send you the account messages you signed up for. We do not sell your information. We do not use it for advertising.
If you give us a mobile number during onboarding, we send you text messages about your own account: receipts filed, invoice and payment updates, summaries, and answers to questions you text us. You can stop these at any time by replying STOP, and get help by replying HELP or emailing us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
Service providers that host our infrastructure and process data on our instructions, under their own confidentiality obligations: our database and hosting providers, our email and text message providers, and our AI provider. They act for us, not for themselves. We share information beyond that only if the law requires it or you ask us to.
FlyHi uses a third-party AI provider (Anthropic) to read documents and to answer your questions, and we would rather be exact than vague about what that means. When you submit a receipt, the image is sent to them to be read. When you ask a question about your business, the relevant figures from your own records are sent to them so the answer can be about your actual numbers, and that can include information read from your accounting software, such as invoice amounts, customer names, balances and payment dates.
They process it to return an answer to us and for nothing else. Under our agreement with them, your data is not used to train their models. Nothing is sent to any AI provider for advertising, profiling, or resale, and no other third party receives your accounting data.
If you would rather this did not happen, the answer today is that you cannot use the assistant, because reading and answering is what it is. Tell us and we will say plainly which parts of the service still work for you.
For as long as you are a customer, because your records are the service. When you leave, you can take your data with you, and you can ask us to delete what we hold. Write to the address below and we will.
Your data lives in access-controlled systems, isolated per customer, with credentials you can revoke at any time. No system is perfect, but ours is built so that the people who can see your records are you and us.
If this policy changes in a way that matters, we will tell you before it takes effect. Questions, requests, deletions: [email protected].